Skip to content

Customer care

Questions,answered.

Are your diamonds really lab-grown?

Yes. Emora's lab-grown diamonds have the same crystalline structure and optical properties as mined diamonds, with origin and grading details stated on the relevant product page.

How long does shipping take?

Production and delivery times vary by piece. Made-to-order jewellery requires production time before dispatch; available shipping estimates should be shown at checkout or on the relevant product page.

Do you ship internationally?

International availability depends on the destination selected in the store. Any applicable duties, taxes or import charges are handled according to the checkout and destination requirements.

What if my ring doesn't fit?

Contact Emora with your order details and required size. Eligibility for resizing depends on the design, material and current store policy.

What is your return policy?

Return eligibility is governed by the store's current return policy. Custom, personalised or resized pieces may have different conditions.

Your cart (0)

$0.00

Your cart is empty

Add your favourite items to your cart.

View all products
Loading